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We're Here to Support You Every Step of the Way

Your experience matters to us. If you need any assistance during the Be U transition, you may reach out to our support channels based on the timeline below.

Until 30 September 2026, both Be U Community Support and Bank Islam Customer Care will be available to assist you. You can contact Be U Community Support at 03-2779 0088 or email beu.communitysupport@bankislam.com.my. Alternatively, you may also reach Bank Islam Customer Care at 03-2690 0900 or email contactcenter@bankislam.com.my.

From 1 October 2026 onwards, support will be handled solely by Bank Islam Customer Care at 03-2690 0900 or contactcenter@bankislam.com.my.

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Customers are advised to read and understand the Terms and Conditions available at our website www.bankislam.com before agreeing to subscribe for any product or services and/or participating in any of our campaigns and promotions.

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Frequently Asked Questions

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Search for topics like transfers, cards, or account settings

Frequently Asked Questions>Products & Services>Be U Qard Savings Account-i>Requirements of Be U QSA>Will I get a debit card with Be U QSA?

Articles in this section

  • •What is Be U Qard Savings Account-i (QSA)?
  • •What are Be U QSA Essential and Be U QSA Elite?
  • •What are the requirements to open a Be U QSA?
  • •How do I open a Be U QSA?
  • •Is there a minimum initial deposit to open a Be U QSA?
  • •Must I use my own other online banking account to make FPX transfer for Be U QSA account activation?
  • •Is there a minimum balance requirement?
  • •Can I use Be U QSA for daily transactions?
  • •Will I get a debit card with Be U QSA?
  • •Can I open two or more Be U QSA?
  • •Can I earn hibah (reward) for maintaining a Be U QSA?
  • •Are the deposits in my Be U QSA protected by PIDM?
  • •What happens if my account becomes dormant?
  • •What is the difference between Be U QSA and other Bank Islam accounts?
  • •I have an account with Bank Islam. Will my Be U QSA be automatically linked to my Bank Islam account?
  • •Can I manually link my Be U QSA to my Bank Islam account?

Will I get a debit card with Be U QSA?

Yes. Customers who open a Be U QSA are eligible to apply for a Be U Visa Debit Card-i.

Related Articles

  • •What is Be U Qard Savings Account-i (QSA)?
  • •What are Be U QSA Essential and Be U QSA Elite?
  • •What are the requirements to open a Be U QSA?
  • •How do I open a Be U QSA?
  • •Is there a minimum initial deposit to open a Be U QSA?

Need further assistance? Get in touch with us.

Call us at

03 2779 0088

Email us at

beu.communitysupport@bankislam.com.my