Be U Qard Savings Account-i
Move your balance securely before 31 July 2026
Be U services will no longer be available after 31 July 2026. To continue banking smoothly, please close your Be U Qard Savings Account-i through the Be U app and transfer your remaining balance to your Bank Islam account. Your money remains safe, and the process is guided through the Be U app. You can continue using your Be U account as usual until 31 July 2026.
Be U is moving towards a more connected Bank Islam experience
We’re bringing your banking experience closer together through BIMB Mobile, so you can continue accessing Bank Islam’s digital banking services from one main app.
Before Be U services end on 31 July 2026, please complete your self-account closure and transfer your remaining Be U QSA balance to your Bank Islam account.
Get ready for a smoother transition
Before submitting your closure request, please take a moment to check the following. This helps avoid delays and ensures your remaining balance is transferred correctly.
Close your Be U QSA securely through the Be U app
Your Be U balance will not be automatically moved to BIMB Mobile. To move your funds, please submit a self-account closure request through the Be U app and transfer your remaining balance to your Bank Islam account.
Continue your banking journey with BIMB Mobile
Once your Be U transition is completed, you can continue managing your banking needs through BIMB Mobile, Bank Islam’s main mobile banking app.
BIMB Mobile gives you access to more Bank Islam services in one place, so you can keep banking with ease after Be U services end.
Your Be U Visa Debit Card-i after 31 July 2026
Your Be U Visa Debit Card-i will no longer be usable after 31 July 2026. Before the deadline, please unlink it from subscriptions, online merchants, and saved payment methods.
Your Nest savings will move into your Be U QSA
If you have Nest savings, they will automatically move into your Be U Qard Savings Account-i. Once reflected in your QSA balance, you can proceed with your self-account closure.
What happens after 31 July 2026?
If you do not move your QSA balance before 31 July 2026, your Be U Qard Savings Account-i will no longer be available for transactions. Your money will remain safeguarded, but your Be U account access and services will be limited after the deadline.
We're Here to Support You Every Step of the Way
Your experience matters to us. If you need any assistance during the Be U transition, you may reach out to our support channels based on the timeline below.
Until 30 September 2026, both Be U Community Support and Bank Islam Customer Care will be available to assist you. You can contact Be U Community Support at 03-2779 0088 or email beu.communitysupport@bankislam.com.my. Alternatively, you may also reach Bank Islam Customer Care at 03-2690 0900 or email contactcentre@bankislam.com.my.
From 1 October 2026 onwards, support will be handled solely by Bank Islam Customer Care at 03-2690 0900 or contactcentre@bankislam.com.my.
Customers are advised to read and understand the Terms and Conditions available at our website www.bankislam.com before agreeing to subscribe for any product or services and/or participating in any of our campaigns and promotions.
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