Be U Term Deposit-i
Your Term Deposit-i remains safe with Bank Islam
Be U services will no longer be available after 31 July 2026. If you have an active Be U Term Deposit-i, your placement remains protected and will continue based on its existing agreed terms. Your agreed profit rate, tenure, and maturity date will continue to be honoured until maturity. From July 2026 onwards, you will be able to view your Be U Term Deposit-i details in BIMB Mobile.
Your active Term Deposit-i will continue based on its agreed terms
Your Be U Term Deposit-i will not be automatically cancelled because of the Be U transition. If you have an active placement, it will continue until its maturity date based on the terms agreed when you placed it.
This change relates only to the servicing platform. It does not affect your contractual rights, agreed profit rate, tenure, or maturity date.
Your payout depends on your maturity date
What happens to your Be U Term Deposit-i depends on when it matures.
View your Be U Term Deposit-i under the Wealth tab
From July 2026 onwards, you will be able to view your Be U Term Deposit-i balance and details in BIMB Mobile.
You can still provide payout instructions after maturity
If you prefer not to use BIMB Mobile, your Term Deposit-i remains protected with Bank Islam.
After your Term Deposit-i matures, you may contact Bank Islam Customer Care and provide your preferred account for transfer. Bank Islam will then transfer your principal and profit accordingly.
If your Term Deposit-i matures after 31 July 2026 and no payout instruction has been provided, your placement will remain with Bank Islam until your instruction is received. No additional profit will be earned during this period.
Your agreed profit rate, tenure, and maturity date remain unchanged
Bank Islam will honour the agreed profit rate and tenure for your active Be U Term Deposit-i.
Your maturity date will also remain the same. The Be U transition does not change your agreed placement terms.
✅ Your agreed profit rate will continue to be honoured until maturity.
✅ Your agreed tenure remains unchanged.
✅ Your maturity date remains the same.
✅ Your contractual rights remain protected according to the applicable product terms and conditions.
Thinking of closing your Term Deposit-i early?
If you choose to uplift or close your Be U Term Deposit-i before its maturity date, it will be treated as a premature withdrawal.
In accordance with the existing Be U Term Deposit-i Terms and Conditions, no profit will be paid for premature withdrawal.
Before making any decision, please review your product terms and consider whether you need to wait until maturity to receive the agreed profit.
Continue your banking journey with BIMB Mobile
BIMB Mobile will be your main app to continue accessing Bank Islam’s digital banking services after Be U ends.
Through BIMB Mobile, you can manage your Bank Islam account, make payments, transfer money, and apply for selected banking products in one place.
Don’t forget your Be U account balance
Your active Be U Term Deposit-i will continue based on its agreed terms. However, if you also have a Be U QSA or Be U Awfar account, please review the related transition guide before 31 July 2026.
Moving or closing your QSA or Awfar account does not change your active Term Deposit-i placement terms. However, please make sure any nominated withdrawal, crediting, or payout account for your Term Deposit-i remains active until your payout has been successfully processed.
What happens after 31 July 2026?
If your Be U Term Deposit-i is still active after 31 July 2026, your money will remain protected with Bank Islam and your placement will continue based on its agreed terms. However, Be U services will no longer be available. Your active Be U Term Deposit-i will be available in BIMB Mobile on a view-only basis. If payout instructions are needed upon maturity, please contact Bank Islam Customer Care.
We're Here to Support You Every Step of the Way
Your experience matters to us. If you need any assistance during the Be U transition, you may reach out to our support channels based on the timeline below.
Until 30 September 2026, both Be U Community Support and Bank Islam Customer Care will be available to assist you. You can contact Be U Community Support at 03-2779 0088 or email beu.communitysupport@bankislam.com.my. Alternatively, you may also reach Bank Islam Customer Care at 03-2690 0900 or email contactcenter@bankislam.com.my.
From 1 October 2026 onwards, support will be handled solely by Bank Islam Customer Care at 03-2690 0900 or contactcenter@bankislam.com.my.
Customers are advised to read and understand the Terms and Conditions available at our website www.bankislam.com before agreeing to subscribe for any product or services and/or participating in any of our campaigns and promotions.
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