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Frequently Asked Questions

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Search for topics like transfers, cards, or account settings

Frequently Asked Questions>Products & Services>Fund Transfers>Transfer to Own / Other Accounts>What should I do if I did not receive OTP?

Articles in this section

  • •Can I transfer funds into my Be U QSA?
  • •What do I do if I encounter trouble transferring funds to a certain bank?
  • •What is the official currency for Be U?
  • •What is OTP?
  • •What should I do if I did not receive OTP?
  • •Is there any service charge for fund transfers performed in Be U?
  • •Are there any limits for fund transfers performed in Be U?
  • •How do I remit funds overseas?

What should I do if I did not receive OTP?

 

Please check your SMS ‘Spam/Blocked’ inbox as the OTP might end up there if you have previously marked our SMS provider's short code as spam.

Related Articles

  • •Can I transfer funds into my Be U QSA?
  • •What do I do if I encounter trouble transferring funds to a certain bank?
  • •What is the official currency for Be U?
  • •What is OTP?
  • •Is there any service charge for fund transfers performed in Be U?

Need further assistance? Get in touch with us.

Call us at

03 2779 0088

Email us at

beu.communitysupport@bankislam.com.my