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We're Here to Support You Every Step of the Way

Your experience matters to us. If you need any assistance during the Be U transition, you may reach out to our support channels based on the timeline below.

Until 30 September 2026, both Be U Community Support and Bank Islam Customer Care will be available to assist you. You can contact Be U Community Support at 03-2779 0088 or email beu.communitysupport@bankislam.com.my. Alternatively, you may also reach Bank Islam Customer Care at 03-2690 0900 or email contactcenter@bankislam.com.my.

From 1 October 2026 onwards, support will be handled solely by Bank Islam Customer Care at 03-2690 0900 or contactcenter@bankislam.com.my.

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Customers are advised to read and understand the Terms and Conditions available at our website www.bankislam.com before agreeing to subscribe for any product or services and/or participating in any of our campaigns and promotions.

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Frequently Asked Questions>Products & Services>Marketing>Overview>When I registered for Be U I consented to have my information shared for marketing purposes. What exactly can Be U do with my consent?

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  • •When I registered for Be U I consented to have my information shared for marketing purposes. What exactly can Be U do with my consent?
  • •Can I opt out from receiving the marketing contents?

When I registered for Be U I consented to have my information shared for marketing purposes. What exactly can Be U do with my consent?

 

The consent that you gave allows us to send marketing contents and our latest promotions to you.

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  • •Can I opt out from receiving the marketing contents?

Need further assistance? Get in touch with us.

Call us at

03 2779 0088

Email us at

beu.communitysupport@bankislam.com.my