All About Be U’s Cooling-Off Period
March 13, 2025
March 13, 2025
The Cooling-Off Period is a waiting period designed to provide an additional layer of protection for your account. This ensures that any changes made are authorized and initiated by you as the account holder.
Think of it as a short pause that reinforces security, ensuring everything is in place before you continue banking confidently with Be U.
The Cooling-Off Period activates when you perform certain actions on your Be U account. Here’s a breakdown of the actions and how long the COP will be implemented for each of them:
For actions such as (1) opening a Be U account, (2) changing your registered phone number, or (3) logging in from a new device, a Cooling-Off Period will apply. During this period, you won’t be able to access the features or make any transactions on Be U. This temporary restriction ensures that any changes made are initiated by you as the account holder.
For more information about (4) increasing your transaction limit, refer to the section below.
Managing your transaction limits on the Be U app has always been convenient. You can set and adjust the transaction limit for each category to suit your needs.
If you’re increasing your transaction limit for transfers to other accounts, JomPAY, or DuitNow QR, a Cooling-Off Period now applies. Here’s how it works:
Scenario 1: Increasing Your Limit Beyond the Default
Scenario 2: Lowering Your Limit or Staying Below the Default
Once the Cooling-Off Period ends, you can:
✅ Enjoy your access to Be U features.
✅ Carry out your banking transactions with confidence and peace of mind.
Your Security, Our Priority.
If you need assistance or have questions about Be U, we’ve got you covered:
1. Check out our FAQs in the Be U app for more information. Here’s how:
2. Still need help? Reach out to Be U Community Support:
We’re here to help make your banking journey seamless and stress-free!
Disclaimer: The information presented above is for educational and informational purposes only and it should not be considered as personalized financial planning services. It is not intended as financial, legal, accounting, tax, or any other advisory guidance. Prior to making any financial or other decisions, you must obtain your own independent advice tailored to your individual circumstances.
As part of your decision-making process, you are advised to read the applicable Terms and Conditions (T&C), Product Disclosure Statement (PDS) and Frequently Asked Questions (FAQ) to make informed decisions before subscribing and/or participating in any Be U products.