Logo BeUBe U By Bank Islam

Products & Services

Navbar Icon

Spend

Spend and transact using multiple ways on Be U

Be U Qard Savings Account-i

Be U Visa Debit Card-i

Payment & Transfer

Navbar Icon

Save

Grow your savings effortlessly with dedicated savings features

Nest

Be U Awfar

Navbar Icon

Earn

Unlock opportunities to boost your income through the app

Gigs

Be U Term Deposit-i

Microtakaful

Be U Personal Financing-i

About Be U

Navbar Icon

About Us

Learn about Be U by Bank Islam's history, our mission and the team behind

Read More

Navbar Icon

In the news

Get the latest news of Be U by Bank Islam’s features and new releases

Read More

Navbar Icon

Blog

Be updated with the latest contents to help you get the best out of Be U by Bank Islam

Read More

FAQ
Campaigns
Logo BeU

We're Here to Support You Every Step of the Way

Your experience matters to us. If you need any assistance during the Be U transition, you may reach out to our support channels based on the timeline below.

Until 30 September 2026, both Be U Community Support and Bank Islam Customer Care will be available to assist you. You can contact Be U Community Support at 03-2779 0088 or email beu.communitysupport@bankislam.com.my. Alternatively, you may also reach Bank Islam Customer Care at 03-2690 0900 or email contactcentre@bankislam.com.my.

From 1 October 2026 onwards, support will be handled solely by Bank Islam Customer Care at 03-2690 0900 or contactcentre@bankislam.com.my.

Features Bank Islam
Logo Bank Islam WhiteSSM Logo

Customers are advised to read and understand the Terms and Conditions available at our website www.bankislam.com before agreeing to subscribe for any product or services and/or participating in any of our campaigns and promotions.

Islamic Banking Logo

Copyright © Be U by Bank Islam

Bank Islam Malaysia Berhad. 198301002944 (98127-X)

All right reserved

System StatusPrivacy PolicyBank Islam Group Privacy NoticeLegal Documents
Logo BNMLogo PIDMLogo MEPSLogo AKPK
Support operator
Frequently Asked Questions

What do you need help with?

Search for topics like transfers, cards, or account settings

Frequently Asked Questions>Products & Services>Be U Qard Savings Account-i>Be U Qard Savings Account-i (Be U QSA Essential)>What happens if my Be U QSA Essential becomes dormant?

Articles in this section

  • •What is the Be U QSA Essential account?
  • •Who is Be U QSA Essential for?
  • •How is the Be U QSA Essential account different from Be U QSA Elite?
  • •What are the eligibility requirements for opening a Be U QSA Essential account?
  • •Is an initial deposit required to open Be U QSA Essential?
  • •What are the limitations on the Be U QSA Essential account?
  • •How can I upgrade my Be U QSA Essential account to Be U QSA Elite?
  • •Can I create Nests within my Be U QSA Essential account?
  • •What transaction limitations apply to my Be U QSA Essential account?
  • •Are there any special controls in place to prevent unauthorized access?
  • •Will I receive a debit card with Be U QSA Essential?
  • •Are deposits in Be U QSA Essential protected by PIDM?
  • •Can I close my Be U QSA Essential?
  • •What happens if my Be U QSA Essential becomes dormant?

What happens if my Be U QSA Essential becomes dormant?

If there are no customer-initiated transactions for a continuous period 365 days, the account may be classified as dormant. Certain restrictions may apply until the account is reactivated.

Related Articles

  • •What is the Be U QSA Essential account?
  • •Who is Be U QSA Essential for?
  • •How is the Be U QSA Essential account different from Be U QSA Elite?
  • •What are the eligibility requirements for opening a Be U QSA Essential account?
  • •Is an initial deposit required to open Be U QSA Essential?

Need further assistance? Get in touch with us.

Call us at

03 2779 0088

Email us at

beu.communitysupport@bankislam.com.my