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Menara Bank Islam
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Frequently Asked Questions>General>Security>I keep getting an error message that says my phone number has been registered before while signing up. What should I do?

Articles in this section

•How do I know if Be U is safe and my data will not be compromised?
•What is biometric authentication and its purpose?
•My phone number has been registered with Bank Islam, can I use the same number to register with Be U?
•If I changed telco and keep the same phone number, do I need to update Be U?
•I keep getting an error message that says my phone number has been registered before while signing up. What should I do?
•What should I do if I lost my mobile phone?
•I am an existing Bank Islam customer. What happens if I register with Be U using a different email address than what is registered at Bank Islam?
•I am not able to perform any transactions on Be U. What should I do?

I keep getting an error message that says my phone number has been registered before while signing up. What should I do?

There might be a chance your phone number had been used to register with us before (e.g. recycled number). If you require assistance, you can always contact us at 03-27790088 or beu.communitysupport@bankislam.com.my .

Related Articles

•How do I know if Be U is safe and my data will not be compromised?
•What is biometric authentication and its purpose?
•My phone number has been registered with Bank Islam, can I use the same number to register with Be U?
•If I changed telco and keep the same phone number, do I need to update Be U?
•What should I do if I lost my mobile phone?

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beu.communitysupport@bankislam.com.my