If you are at the merchant’s premises, kindly settle the dispute with the merchant directly. Settlement of any discrepancies shall be between you and the affected merchant or recipient. Both parties are allowed to make settlements based on arrangement as deemed fit, appropriate and agreed by both parties.

If you need further assistance, kindly contact Be U Community Support at 03- 27790088 or beu.communitysupport@bankislam.com.my.

To avoid any discrepancies or payment issues, kindly ensure that you observe the safety measures as highlighted below prior to make any payments.

You are required to ensure the following:

• Check the amount to be paid on the confirmation screen
• Check the merchant’s or recipient’s details before proceeding with the
DuitNow QR transaction